Question 1

What areas do you serve?

Accepted Answer

Smith Heating, Air & Sheet Metal is based in Steeleville, IL. We provide residential and commercial HVAC throughout Southern Illinois and communities within about 30 miles of Steeleville. If you are unsure whether you are in range, call us at (618) 965-2665 and we will confirm.

Question 2

Do you offer emergency HVAC service?

Accepted Answer

Yes. When your heat fails in winter or your AC quits during a summer heat wave, you need help fast. Contact us at (618) 965-2665 for emergency service—we will explain availability and next steps when you call.

Question 3

How often should I schedule HVAC maintenance?

Accepted Answer

We recommend a heating tune-up in the fall and a cooling tune-up in the spring. Regular maintenance helps catch small issues before they become costly repairs, keeps efficiency closer to factory specs, and supports warranty requirements on many systems.

Question 4

How often should I change my air filter?

Accepted Answer

Most homes should check the filter every 30 days during peak seasons and replace 1-inch filters about every 60–90 days. Homes with pets, allergies, or more dust may need monthly changes. Use the filter rating your equipment manufacturer recommends—too dense a filter can restrict airflow.

Question 5

What are signs I need AC repair?

Accepted Answer

Watch for weak airflow, warm air when cooling is on, unusual noises or odors, water leaks around the indoor unit, ice on the refrigerant line, or a sudden spike in electric bills. If something seems off, it is better to diagnose early than to risk a midsummer breakdown.

Question 6

What are signs my furnace needs attention?

Accepted Answer

Short cycling, yellow or flickering burner flames, loud banging or squealing, rooms that never get warm, or rising gas bills can all indicate a problem. If you suspect carbon monoxide or smell gas, leave the home and follow your utility's emergency guidance—then call for professional service.

Question 7

Should I repair or replace my system?

Accepted Answer

It depends on age, repair cost, efficiency, and comfort. As a rule of thumb, if a repair approaches a large fraction of replacement cost and the system is past its expected life, replacement may be smarter. Our technicians give honest options—no pressure—so you can decide what fits your budget and plans.

Question 8

Do you install ductless or mini-split systems?

Accepted Answer

Yes. Ductless systems are a great fit for additions, rooms that are hard to condition, and spaces without ductwork. We can help you size equipment, place indoor heads for comfort and noise, and maintain the system for years of reliable use.

Question 9

Do you work on geothermal systems?

Accepted Answer

Yes. Geothermal systems need knowledgeable service for loops, refrigerant circuits, and controls. Whether you need diagnostics, maintenance, or help understanding options, our team can support ground-source equipment in our service area.

Question 10

Do you offer financing?

Accepted Answer

Yes—we can discuss financing on qualifying purchases. See our financing page for an overview, or call (618) 965-2665 for current options.

Question 11

How do I get a quote or schedule service?

Accepted Answer

Call (618) 965-2665 or use our contact form. We will gather a few details about your equipment and needs, then schedule a visit or estimate at a time that works for you.

Frequently Asked Questions

Still have questions?