Accessibility Statement

1. Our Commitment

Smith Heating, Air, & Sheet Metal LLC, doing business as Smith HVAC Pros, is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe every visitor should be able to find information about our heating, cooling, and sheet-metal services and reach us easily.

2. Conformance Target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA — the widely recognized standard for web accessibility — and to align our practices with the requirements of the Americans with Disabilities Act (ADA). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

3. Measures We Take

To support accessibility, our website is built with features that include:

• Semantic, structured markup — proper headings, landmark regions (header, navigation, main, and footer), and lists so the page is easy to navigate with assistive technology;
• Text alternatives — meaningful alternative (alt) text for informative images, and empty alt text for purely decorative images so screen readers can skip them;
• Keyboard operability — interactive elements can be reached and operated with a keyboard, and a "skip to content" link lets keyboard users jump past repeated navigation;
• Visible focus indicators — a clear outline shows which element is focused as you tab through the page;
• Color-contrast effort — we work to provide sufficient contrast between text and background to meet AA contrast guidelines;
• Respect for motion preferences — when your device requests reduced motion, we minimize non-essential animation;
• Responsive, resizable layout — content adapts to different screen sizes and reflows when text is enlarged.

4. An Ongoing Effort

Accessibility is an ongoing effort, not a one-time task. We review the website periodically, address issues we discover, and consider accessibility as we add or update content and features. As standards and tools evolve, we work to improve the experience over time.

5. Known Limitations & Third-Party Content

Despite our best efforts, some limitations may remain, and we are working to address them. In particular:

• Embedded third-party content — our pages include a Google Maps location embed and a Google reCAPTCHA tool that protects our forms. These are provided by Google, and we do not control their accessibility. If a third-party element prevents you from completing a task, please contact us and we will help you another way (for example, by phone or email).
• Documents or media added over time may not yet be fully optimized; if you encounter one you cannot access, let us know and we will provide the information in an accessible format.

6. Compatibility with Assistive Technology

The website is designed to be compatible with current versions of major web browsers and with commonly used assistive technologies — such as screen readers and screen magnifiers — on recent operating systems. If you use assistive technology and have trouble with any part of the site, we want to hear from you.

7. Feedback & How to Reach Us

We welcome your feedback on the accessibility of our website. If you encounter a barrier, need information in an alternative format, or have a suggestion, please contact us:

• Email: [email protected]
• Phone: (618) 965-2665
• Mailing address: 12100 Wine Hill Rd., Steeleville, IL 62288

Please describe the page or feature involved and the difficulty you experienced so we can assist you. We take this feedback seriously, aim to respond within five (5) business days, and will provide the information or service you need through an accessible alternative while we work on a fix.

[Confirm]The response commitment below defaults to 5 business days — confirm the public timeframe Smith wants to commit to.

8. Date & Review

This Accessibility Statement was last reviewed and updated on June 29, 2026. We review it at least annually and after significant changes to the website.

[Confirm]Set the "Last updated" date to the publish date, and confirm the review cadence (default: at least annually). Drafted default: June 29, 2026.